{"id":14340,"date":"2023-02-15T07:25:11","date_gmt":"2023-02-15T07:25:11","guid":{"rendered":"https:\/\/s2022.qinprinting.com\/?page_id=14340"},"modified":"2026-01-04T16:33:49","modified_gmt":"2026-01-04T08:33:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.qinprinting.com\/faq\/","title":{"rendered":"Frequently Asked Questions (FAQs)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14340\" class=\"elementor elementor-14340\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e70c7 e-flex e-con-boxed e-con e-parent\" data-id=\"e1e70c7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5490822 elementor-widget elementor-widget-heading\" data-id=\"5490822\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions (FAQs)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f3368d elementor-widget elementor-widget-text-editor\" data-id=\"1f3368d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here, you can find answers to the most frequently asked questions about our products and services. If you don&#8217;t find the answer you&#8217;re looking for in the FAQs, please <a href=\"https:\/\/www.qinprinting.com\/contact-us\/\">contact our team<\/a>, and we&#8217;ll do all we can to help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f963fb2 e-flex e-con-boxed e-con e-parent\" data-id=\"f963fb2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac402f3 e-con-full e-flex e-con e-child\" data-id=\"ac402f3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e6a420 elementor-toc--minimized-on-mobile submenuli2 elementor-widget elementor-widget-table-of-contents\" data-id=\"9e6a420\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;container&quot;:&quot;.toc-content&quot;,&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimized_on&quot;:&quot;mobile&quot;,&quot;collapse_subitems&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;minimize_box&quot;:&quot;yes&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tFAQ Table of Contents\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__9e6a420\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__9e6a420\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__9e6a420\" class=\"elementor-toc__body elementor-toc__list-items--collapsible\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcfec91 e-con-full toc-content e-flex e-con e-child\" data-id=\"dcfec91\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8914eef e-con-full faq-answer faq-order faqactive e-flex e-con e-child\" data-id=\"8914eef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b5f284 elementor-widget elementor-widget-heading\" data-id=\"0b5f284\" data-element_type=\"widget\" id=\"faq-order\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a0a3b elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"47a0a3b\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-47a0a3b\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"47a0a3b\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"-what-is-your-minimum-order-quantity\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-7511\"><h3 class=\"eael-accordion-tab-title\"> What is your minimum order quantity?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7511\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"-what-is-your-minimum-order-quantity\"><p><strong>Commercial printing products<\/strong><\/p><ul><li>Common Books, Hardcover Book, Booklets, Calendars, Catalog, Magazine, Leaflets, and other common print products: 100 pcs<\/li><li>Singer Sewn Book: 300 pcs<\/li><li>Coupon Book, Black Paper Books: 200 pcs<\/li><li>Scratch-Off Book, Hook-and-Loop Interactive Book, Pop-up Book, Movable Book: 500 pcs<\/li><li>Holographic Cover Book: 500 pcs<\/li><li>Magnetic Dry Erase Calendar: 500 pcs<\/li><li>Desk Pad Calendar: 300 pcs<\/li><li>Scratch-Off Posters: 300 pcs<\/li><li>Stickers: 500 sheets<\/li><\/ul><p><strong>Card Decks<\/strong><\/p><ul><li>Card Decks: 200 decks<\/li><li>Holographic Cards: 200 pcs<\/li><li>Scratch-Off Cards: 10,000 pcs for per single design (one card per set), or 500 decks for multiple designs are combined<\/li><\/ul><p><strong>Packaging<\/strong><\/p><ul><li>Folding Carton Boxes &amp; Kraft Boxes &amp; Paper Bags: 300 pcs<\/li><li>Rigid Boxes &amp; Corrugated Boxes: 500 pcs<\/li><\/ul><p><strong>Board Game<\/strong><\/p><ul><li>Individual Game Boards, Game Screens, Game Tiles, Game Tokens: 200 pcs<\/li><li>Individual Game Mats: no MOQ<\/li><li>Individual Game Boxes: 500 pcs<\/li><li>Complete Board Games (full set): 500 sets<\/li><li>We do not manufacture standalone dice, miniatures, or other non-paper\/cardboard components.<\/li><\/ul><p><strong>Jigsaw Puzzles<\/strong><\/p><ul><li>1000 pieces: 5000 sets<\/li><li>504 pieces: 3000 sets<\/li><li>336 pieces: 1000 sets<\/li><li>Less than 100 pieces: 500 sets<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-get-a-quote\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-7512\"><h3 class=\"eael-accordion-tab-title\">How do I get a quote?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7512\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-do-i-get-a-quote\"><p>You may get an online quote for all products other than packaging, here:\u00a0<a href=\"https:\/\/www.qinprinting.com\/quote\/\">https:\/\/www.qinprinting.com\/quote\/<\/a>.<\/p><p>For packaging products, go here:\u00a0<a href=\"https:\/\/www.qinprinting.com\/packaging-quote\/\">https:\/\/www.qinprinting.com\/packaging-quote\/<\/a>.<\/p><p>Should you experience any difficulties, please contact us and one of our experts will generate a quote for you.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-get-shipping-fees\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-7513\"><h3 class=\"eael-accordion-tab-title\">How do I get shipping fees?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7513\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-do-i-get-shipping-fees\"><p>After receiving an online quote from our website, click &#8220;Get Shipping Cost&#8221; and enter your delivery address, zip code, and country. One of our sales representatives will provide a shipping quote for you.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-it-take-to-get-a-quote\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-7514\"><h3 class=\"eael-accordion-tab-title\">How long does it take to get a quote?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7514\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-long-does-it-take-to-get-a-quote\"><p>You can get an online quote for most products. If your product has specific requirements and you cannot get an instant online quote, please contact us. Our sales team will provide a quote within 24 working hours. If you need a shipping cost estimate, click &#8220;Get Shipping Cost,&#8221; and enter your delivery address, zip code, and country, we will provide the shipping quote within 24 working hours.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-i-cancel-my-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-7515\"><h3 class=\"eael-accordion-tab-title\"> Can I cancel my order?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7515\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"-can-i-cancel-my-order\"><p>You can cancel your order until we start production. Once production has started, it is no longer possible to cancel an order.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-change-the-quantity-of-my-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-7516\"><h3 class=\"eael-accordion-tab-title\">Can I change the quantity of my order?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7516\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"can-i-change-the-quantity-of-my-order\"><p>If production has not started, you can change the order quantity. Once production begins, the quantity cannot be changed.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-order-a-single-item-first\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-7517\"><h3 class=\"eael-accordion-tab-title\">Can I order a single item first?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7517\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"can-i-order-a-single-item-first\"><p>If you have agreed to mass production, we will provide you with a sample first so you can make sure everything is to your liking before we go ahead. There is a small added fee for the provision of samples.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-get-a-paper-sample-manual\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-7518\"><h3 class=\"eael-accordion-tab-title\">Can I get a paper sample manual?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7518\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"can-i-get-a-paper-sample-manual\"><p>Yes. You may place a sample order <a href=\"https:\/\/www.qinprinting.com\/sample-pack\/\">here<\/a>. The samples are free, but shipping fees apply. Once we receive the shipping payment, we will send the sample manual.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-offer-discounts-for-crowdfunded-projects\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-7519\"><h3 class=\"eael-accordion-tab-title\">Do you offer discounts for crowdfunded projects?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-7519\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"do-you-offer-discounts-for-crowdfunded-projects\"><p>If you&#8217;re running a crowdfunding campaign\u2014on Kickstarter, Indiegogo, BackerKit, or any other platform\u2014and clearly mention QinPrinting as your printing partner on your project page, you&#8217;ll qualify for an <a href=\"https:\/\/www.qinprinting.com\/kickstarter-project-support\/\">exclusive discount coupon<\/a> as a thank-you from us!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-do-you-print-in-black-and-white-or-color\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-75110\"><h3 class=\"eael-accordion-tab-title\"> Do you print in black-and-white or color?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-75110\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"-do-you-print-in-black-and-white-or-color\"><p>That&#8217;s up to you. We can print in black-and-white or color or both depending on your needs. Please note that our online quoting system is based on full color printing. If you want to print in black-and-white only, please contact us and one of our experts will generate a quote for you.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-do-you-offer-an-assembly-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-75111\"><h3 class=\"eael-accordion-tab-title\"> Do you offer an assembly service?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-75111\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"-do-you-offer-an-assembly-service\"><p>Yes. If you order packaging products with us, we can assemble the packages, load them with products, and carry out quality assessments on the products we load.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-charge-extra-for-fulfilling-urgent-orders\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-75112\"><h3 class=\"eael-accordion-tab-title\">Do you charge extra for fulfilling urgent orders?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-75112\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"do-you-charge-extra-for-fulfilling-urgent-orders\"><p>No, we don&#8217;t add charges for urgent orders. However, we ask that you contact us first, before placing your order, so that we can agree an acceptable timeframe for production and delivery. Once agreed, we will go ahead with your order and you will not be charged any additional fees.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc769b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fc769b0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa03b91 e-con-full faq-answer faq-artwork e-flex e-con e-child\" data-id=\"aa03b91\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c128d2a elementor-widget elementor-widget-heading\" data-id=\"c128d2a\" data-element_type=\"widget\" id=\"faq-artwork\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Artwork and Pre-press<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abafb46 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"abafb46\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-abafb46\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"abafb46\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"why-do-i-need-to-add-a-0125-or-3-mm-bleed-to-the-artwork\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1801\"><h3 class=\"eael-accordion-tab-title\">Why do I need to add a 0.125\" or 3 mm bleed to the artwork?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1801\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"why-do-i-need-to-add-a-0125-or-3-mm-bleed-to-the-artwork\"><p>The 0.125&#8243; or 3 mm\u00a0<a href=\"https:\/\/www.qinprinting.com\/crop-marks-and-bleed\/\">bleed<\/a>\u00a0zone provides tolerance, which allows for cutting and binding. It guarantees that your artwork is perfect on the page without unwanted white margins.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-artwork-format-do-you-need-for-printing\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1802\"><h3 class=\"eael-accordion-tab-title\">What artwork format do you need for printing?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1802\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-artwork-format-do-you-need-for-printing\"><p>We need\u00a0<a href=\"https:\/\/www.qinprinting.com\/resolution-for-printing\/\">high-resolution<\/a>\u00a0PDF formatted artwork (including a 3 mm bleed zone) for printing. Photos and images should be exported as vectors or with a resolution of at least 300 dpi to guarantee professional quality results. You may also provide us with original artwork and fonts with linked images.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-color-mode-is-used-for-printing\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1803\"><h3 class=\"eael-accordion-tab-title\">What color mode is used for printing?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1803\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"what-color-mode-is-used-for-printing\"><p>Offset printing uses the\u00a0<a href=\"https:\/\/www.qinprinting.com\/cmyk-and-rgb\/\">CMYK<\/a>\u00a0color space. Most design software uses the RGB color space. The most efficient solution is for you to change the color space to CMYK when you export your print-ready files. If you don&#8217;t know how to do this, ask us and we&#8217;ll explain. But don&#8217;t worry too much. If we receive your artwork in RGB mode, we&#8217;ll change it for you before we go to press. However, as the colors can change a little when moving from one color space to another, we recommend that you prepare and edit your original photos and artwork in CYMK using an application such as InDesign.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-which-color-profile-is-recommended\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1804\"><h3 class=\"eael-accordion-tab-title\"> Which color profile is recommended?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1804\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"-which-color-profile-is-recommended\"><p>It is recommended to use CMYK: Japan Color 2001 Coated<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-should-i-send-my-artwork\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1805\"><h3 class=\"eael-accordion-tab-title\">How should I send my artwork?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1805\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-should-i-send-my-artwork\"><p>You can send us your artwork via email, to\u00a0<a href=\"mailto:sales@qinprinting.com\">sales@qinprinting.com<\/a>, or send us a link to Dropbox, Google Docs, etc. You can also upload your files to file sharing sites such as Sprend or Wetransfer and share the link with us.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-how-do-i-count-pages\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1806\"><h3 class=\"eael-accordion-tab-title\"> How do I count pages?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1806\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"-how-do-i-count-pages\"><p>A piece of paper is called a sheet. A single sheet has two pages, one on the front and one on the back. If you fold a sheet in half, it then has four pages, one at the front, two in the middle, and one at the back.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-use-your-templates-in-canva\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1807\"><h3 class=\"eael-accordion-tab-title\">How do I use your templates in Canva?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1807\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"how-do-i-use-your-templates-in-canva\"><p>Please watch <a href=\"https:\/\/www.qinprinting.com\/templates\/#heading-1\">this video<\/a> for step-by-step instructions.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-use-your-templates-in-adobe-illustrator\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1808\"><h3 class=\"eael-accordion-tab-title\">How do I use your templates in Adobe Illustrator?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1808\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"how-do-i-use-your-templates-in-adobe-illustrator\"><p>Follow the <a href=\"https:\/\/www.qinprinting.com\/templates\/#heading-1\">instructions<\/a> provided on this page.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-do-you-provide-design-services\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1809\"><h3 class=\"eael-accordion-tab-title\"> Do you provide design services?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1809\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"-do-you-provide-design-services\"><p>We are an offset printing company, so printing is the core service we provide. We do not provide a comprehensive design service. However, unlike many printers, we are committed to offering significant design support. For example, we offer\u00a0<a href=\"https:\/\/www.qinprinting.com\/templates\/\">free downloadable design templates<\/a>\u00a0for book formats, flyers, posters, and more, along with an expert artwork file checking service and, of course, one-to-one advice and assistance for all our customers via telephone, email, Skype, and the online chat.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-i-use-canva-to-design-my-artwork\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-18010\"><h3 class=\"eael-accordion-tab-title\"> Can I use Canva to design my artwork?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-18010\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"-can-i-use-canva-to-design-my-artwork\"><p>You can use Canva but we recommend Adobe InDesign and Adobe Illustrator for better functionality and a more professional experience. If you must use Canva, please select &#8220;file&#8221; then click\u00a0 &#8220;view setting&#8221; and then, &#8220;show print bleed&#8221; to set up the bleed lines before you begin your design. When you download your finished design, select &#8220;PDF print&#8221;, and check &#8220;Crop marks and bleed&#8221;. Select the CMYK color profile.<\/p><p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">You can see\u00a0<a href=\"https:\/\/www.qinprinting.com\/printing-artwork-software\/#How_to_Create_A_Print_Ready_File\">how to create printing-ready files on different software on this page<\/a>.<\/span><\/span><\/span><\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-get-printing-file-templates\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-18011\"><h3 class=\"eael-accordion-tab-title\">Can I get printing file templates?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-18011\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"can-i-get-printing-file-templates\"><p>Yes. You may download templates for various products here:<\/p><ul><li><a href=\"https:\/\/www.qinprinting.com\/templates\/\">Book printing templates<\/a><\/li><li><a href=\"https:\/\/www.qinprinting.com\/card-deck-templates\/\">Card deck templates<\/a><\/li><li><a href=\"https:\/\/www.qinprinting.com\/box-templates\/\">Box templates<\/a><\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-you-help-me-modify-my-artwork\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-18012\"><h3 class=\"eael-accordion-tab-title\">Can you help me modify my artwork?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-18012\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"can-you-help-me-modify-my-artwork\"><p>If you provide the original artwork, including all fonts and linked files, we can assist with modifications. However, you must finalize the design.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84d7dbe elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"84d7dbe\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f126e6 e-con-full faq-answer faq-production e-flex e-con e-child\" data-id=\"4f126e6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-886d2ee elementor-widget elementor-widget-heading\" data-id=\"886d2ee\" data-element_type=\"widget\" id=\"faq-production\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Production<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e93bc elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"c8e93bc\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-c8e93bc\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"c8e93bc\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-production-take-after-i-approve-the-proofs\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2101\"><h3 class=\"eael-accordion-tab-title\">How long does production take after I approve the proofs?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2101\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-long-does-production-take-after-i-approve-the-proofs\"><p>We&#8217;ll start printing as soon as we&#8217;ve received the agreed deposit and you&#8217;ve approved the PDF proofs. Here&#8217;s a quick breakdown of our production speeds for different products:<\/p><ul><li>Softcover books\u2014 about 5 to 10 days<\/li><li>Hardcover books\u2014 about 2 to 3 weeks<\/li><li>Carddeck &#8212; about 2-3 weeks<\/li><li>Leaflets and posters\u200a\u2014\u200aabout 3 to 5 days<\/li><li>Cardboard paper boxes\u200a\u2014\u200aabout 7 to 10 days<\/li><li>Rigid boxes\u200a\u2014\u200aabout 2 to 3 weeks<\/li><li>Custom board games\u200a\u2014\u200aabout 3 to 6 weeks<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-can-i-check-the-product-quality-before-shipment\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2102\"><h3 class=\"eael-accordion-tab-title\">How can I check the product quality before shipment?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2102\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-can-i-check-the-product-quality-before-shipment\"><p>There are two ways to check the final product quality before shipment:<\/p><ol><li>We can provide a video or photos of the final product for your review\u2014free of charge.<\/li><li>We can send a final product sample to your address, but FedEx shipping fees will apply.<\/li><\/ol><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-i-change-my-designs-after-ive-placed-an-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2103\"><h3 class=\"eael-accordion-tab-title\"> Can I change my designs after I've placed an order?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2103\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"-can-i-change-my-designs-after-ive-placed-an-order\"><p>If we haven&#8217;t started production yet, you may change your designs after you&#8217;ve placed an order. However, we will charge you a fee for any pre-production processes we&#8217;ve already completed, which the changes will affect. Once production starts, it&#8217;s no longer possible to change designs.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-i-see-a-proof-before-production\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2104\"><h3 class=\"eael-accordion-tab-title\"> Can I see a proof before production?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2104\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"-can-i-see-a-proof-before-production\"><p>We will send you a PDF proof as standard before we begin production. At your request, and for an added fee to cover the costs of manufacture and mailing, we can provide a full range of physical samples, including\u00a0<a href=\"https:\/\/www.qinprinting.com\/hard-proof\/\">hard proofs<\/a>,\u00a0<a href=\"https:\/\/www.qinprinting.com\/dummy\/\">dummies<\/a>,\u00a0<a href=\"https:\/\/www.qinprinting.com\/digital-sample\/\">digital printing samples<\/a>, and\u00a0<a href=\"https:\/\/www.qinprinting.com\/offset-printing-sample\/\">offset printing samples<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-receive-production-process-videos-or-photos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2105\"><h3 class=\"eael-accordion-tab-title\">Can I receive production process videos or photos?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2105\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"can-i-receive-production-process-videos-or-photos\"><p>If you are running a Kickstarter campaign or need to showcase the production process to your audience, we can provide production videos and photos at no additional cost.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"will-you-reprint-if-a-mistake-has-been-made-in-the-printing-process\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2106\"><h3 class=\"eael-accordion-tab-title\">Will you reprint if a mistake has been made in the printing process?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2106\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"will-you-reprint-if-a-mistake-has-been-made-in-the-printing-process\"><p>If the mistake is our fault, we will reprint an entire run for you at no charge after corrections have been made. If the error was on your side, we will reprint if you agree to cover the costs\u200a\u2014\u200awhich may be less than the original print run depending on the type of mistake made. However, mistakes are very rare indeed due to our thorough design support services\u200a\u2014\u200aincluding expert, manual file checking\u200a\u2014\u200aour attentive customer service, our expertise, and our rigorous quality control protocols.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"will-the-colors-of-the-final-mass-production-match-my-sample\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2107\"><h3 class=\"eael-accordion-tab-title\">Will the colors of the final mass production match my sample?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2107\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"will-the-colors-of-the-final-mass-production-match-my-sample\"><p>We offer two types of samples:<\/p><ul><li><strong>Hard proof + dummy<\/strong>: The hard proof color is 95% similar to mass production colors.<\/li><li><strong>Physical sample<\/strong>: This is printed using a digital printer, while mass production uses offset printing. Due to differences in technology, there may be slight color variations between digital and offset printing.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"if-my-order-is-urgent-can-you-speed-up-production\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-2108\"><h3 class=\"eael-accordion-tab-title\">If my order is urgent, can you speed up production?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2108\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"if-my-order-is-urgent-can-you-speed-up-production\"><p>Yes. Please contact us before placing your order so we can schedule production accordingly. We do not charge extra fees for urgent orders.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-927f885 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"927f885\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c8a23f4 e-con-full faq-answer faq-packing e-flex e-con e-child\" data-id=\"c8a23f4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d698bb9 elementor-widget elementor-widget-heading\" data-id=\"d698bb9\" data-element_type=\"widget\" id=\"faq-packaging\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Packaging and Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e1e5a elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e0e1e5a\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e0e1e5a\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"e0e1e5a\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"-are-your-turnaround-times-guaranteed\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2351\"><h3 class=\"eael-accordion-tab-title\"> Are your turnaround times guaranteed?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2351\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"-are-your-turnaround-times-guaranteed\"><p>We offer a timeframe guarantee once all pre-production procedures have been completed on both sides. In the unlikely event that we experience a delay and are unable to fulfil your order according to the agreed turnaround time, we&#8217;ll offer you a discount against further services as compensation. While we can guarantee our production timetable, delivery times are necessarily estimates as transit may occasionally be affected by circumstances and conditions beyond our control. While we have long-established relationships with our reliable and trusted shipping partners, we trust you will understand that we cannot accept responsibility for goods once they have left our facilities.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-how-do-you-pack-the-products-for-shipment\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2352\"><h3 class=\"eael-accordion-tab-title\"> How do you pack the products for shipment?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2352\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"-how-do-you-pack-the-products-for-shipment\"><p>It depends on how we ship. Usually, if the total weight is more than 700 kg, we will pack your goods in sturdy cartons loaded onto pallets. If the total weight is less than 700 kg, we will pack your goods and ship them in cartons without pallet-loading.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-you-ensure-the-safety-of-the-products-from-damage-or-getting-wet\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2353\"><h3 class=\"eael-accordion-tab-title\">How do you ensure the safety of the products from damage or getting wet?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2353\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-do-you-ensure-the-safety-of-the-products-from-damage-or-getting-wet\"><p>We take multiple measures to optimize the safety of the products that we deliver. We wrap them with packaging paper and then seal them into waterproof plastic bags before loading them into the cartons. We then load the cartons onto the pallets and further secure them with impermeable plastic shrink-wrap and heavy-duty tape. These measures make sure that your products are protected from movement and moisture during transit, so that they arrive in pristine condition.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-shipping-options-do-you-offer\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2354\"><h3 class=\"eael-accordion-tab-title\">What shipping options do you offer?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2354\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-shipping-options-do-you-offer\"><p>We can ship by air or sea. For air shipment, our trusted partners are FedEx and DHL. For sea shipments, there are two options.<\/p><ol><li>If shipping over two pallets, we will ship by sea, complete customs clearance in your local port, and then complete delivery of the pallet-packed goods by truck.<\/li><li>If the total shipping weight is less than 1000 kg, we will ship by sea, complete customs clearance in your local port, and then complete delivery with UPS Ground, FedEx Ground, or truck depending on your country. When shipping by truck, we&#8217;ll pack your products in master cartons without pallets.<\/li><\/ol><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-where-will-my-products-ship-from\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2355\"><h3 class=\"eael-accordion-tab-title\"> Where will my products ship from?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2355\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"-where-will-my-products-ship-from\"><p>Our facilities are in Shanghai in China. We ship products from the Port of Shanghai to destinations all over the world.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-ship-to-po-boxes\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2356\"><h3 class=\"eael-accordion-tab-title\">Do you ship to P.O. boxes?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2356\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"do-you-ship-to-po-boxes\"><p>For practical and security reasons, we do not ship to P.O. boxes.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-you-send-one-order-to-different-addresses\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2357\"><h3 class=\"eael-accordion-tab-title\"> Can you send one order to different addresses?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2357\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"-can-you-send-one-order-to-different-addresses\"><p>Yes. We can split orders for shipping to multiple addresses, no problem.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-offer-storage-and-dispatch-services\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-2358\"><h3 class=\"eael-accordion-tab-title\">Do you offer storage and dispatch services?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2358\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"do-you-offer-storage-and-dispatch-services\"><p>Yes! Contact us to discuss your needs.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-can-you-print-my-logo-on-the-outer-packaging\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-2359\"><h3 class=\"eael-accordion-tab-title\"> Can you print my logo on the outer packaging?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2359\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"-can-you-print-my-logo-on-the-outer-packaging\"><p>Yes, of course!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-you-ship-to-third-party-fulfilment-centers-such-as-amazon\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-23510\"><h3 class=\"eael-accordion-tab-title\">Can you ship to third-party fulfilment centers such as Amazon?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-23510\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"can-you-ship-to-third-party-fulfilment-centers-such-as-amazon\"><p>Yes, of course!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-change-my-shipping-method\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-23511\"><h3 class=\"eael-accordion-tab-title\">Can I change my shipping method?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-23511\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"can-i-change-my-shipping-method\"><p>You may change the shipping method before the order is shipped.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d84ed1d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d84ed1d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f54f3c e-con-full faq-answer faq-payment e-flex e-con e-child\" data-id=\"1f54f3c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f82fd5a elementor-widget elementor-widget-heading\" data-id=\"f82fd5a\" data-element_type=\"widget\" id=\"faq-payment\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payments and invoicing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6d763 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"de6d763\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-de6d763\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"de6d763\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"whats-payment-term\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2331\"><h3 class=\"eael-accordion-tab-title\">What's payment term?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2331\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"whats-payment-term\"><p>We ask for a 50% deposit before printing and the remaining balance before shipping. If you choose T\/T payment, and the entire sum is lower than $2000 (US), we recommend a complete upfront payment to save on transfer charges.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-forms-of-payment-do-you-accept\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2332\"><h3 class=\"eael-accordion-tab-title\">What forms of payment do you accept?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2332\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-forms-of-payment-do-you-accept\"><p>We accept PayPal, international wire transfers, and third-party payment services such as Wise and Mercury.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"are-credit-cards-acceptable\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2333\"><h3 class=\"eael-accordion-tab-title\">Are credit cards acceptable?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2333\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"are-credit-cards-acceptable\"><p>Our bank account does not accept payments made from credit cards. If you want to pay using a credit card, you may do so, but you must pay via our PayPal account. PayPal charges 5% PayPal fee. You need to pay the PayPal fees.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-currencies-do-you-accept\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2334\"><h3 class=\"eael-accordion-tab-title\">What currencies do you accept?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2334\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-currencies-do-you-accept\"><p>We accept US, Australian, and Canadian dollars, UK pounds, Euros, and Chinese RMB.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"who-is-responsible-for-import-duties-taxes-or-gst\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2335\"><h3 class=\"eael-accordion-tab-title\">Who is responsible for import duties, taxes, or GST?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2335\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"who-is-responsible-for-import-duties-taxes-or-gst\"><p>The responsibility depends on the order&#8217;s pricing terms:<\/p><ul><li><strong>EXW, FOB, CIF, and DDU prices<\/strong> do not include import duties, taxes, or GST in your country.<\/li><li><strong>DDP price<\/strong> includes all applicable import duties, so you will not need to pay additional import duty fees. If it has GST, you need to pay from your side.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-it-take-to-receive-a-payment-after-wiring-it\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2336\"><h3 class=\"eael-accordion-tab-title\">How long does it take to receive a payment after wiring it?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2336\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"how-long-does-it-take-to-receive-a-payment-after-wiring-it\"><p>It depends on the payment method:<\/p><ul><li><strong>PayPal<\/strong>: Instant payment processing.<\/li><li><strong>Bank transfer<\/strong>: Typically takes 1\u20134 working days.<\/li><li><strong>Third-party payment services (e.g., Wise, Mercury)<\/strong>: Processing time varies, usually 1\u20135 working days after the third party sends the payment.<\/li><\/ul><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-get-a-refund-if-i-cancel-my-order-after-wiring-the-payment\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2337\"><h3 class=\"eael-accordion-tab-title\">Can I get a refund if I cancel my order after wiring the payment?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2337\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"can-i-get-a-refund-if-i-cancel-my-order-after-wiring-the-payment\"><p>If production has not started and your product materials are not customized, you are eligible for a refund.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58278d7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"58278d7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83f2106 e-con-full faq-answer faq-after e-flex e-con e-child\" data-id=\"83f2106\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d27d091 elementor-widget elementor-widget-heading\" data-id=\"d27d091\" data-element_type=\"widget\" id=\"faq-sales\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">After-Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd779e8 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"fd779e8\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-fd779e8\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"fd779e8\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"what-if-i-do-not-receive-the-products-i-ordered\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2651\"><h3 class=\"eael-accordion-tab-title\">What if I do not receive the products I ordered?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2651\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"what-if-i-do-not-receive-the-products-i-ordered\"><p>For any shipment made by air, we provide you with the tracking number for our shipping partners, FedEx and DHL. You can check the logistics information on their official website using the tracking number or contact their local branch and get the requisite information. For pallet shipments via sea, we will provide you with the Telex Release and Bill of Lading (BL) once the balance clears. You can use this to check the logistics information with the freight forwarder or contact them using the information provided on the BL. For carton shipments via sea, after the vessel arrives at the Long Beach port and our forwarder finishes the customs clearance in the US, we will provide you with a UPS ground tracking number. We always keep an eye on the delivery status from our end and can contact our delivery partner on your behalf if you wish.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"-what-if-the-products-are-damaged-on-arrival\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2652\"><h3 class=\"eael-accordion-tab-title\"> What if the products are damaged on arrival?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2652\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"-what-if-the-products-are-damaged-on-arrival\"><p>Multiple measures are taken from our end in order to ensure that your products are perfectly secured for shipment via both air and sea. In the case of sea shipping, if you have opted for CIF (cost, insurance, and freight) or DDU (delivered duty unpaid), we also take out insurance against any possible damage that might happen to the products. If you have received a damaged product, the insurance company will pay compensation, which is equal to the cost of the products. Once we receive the compensation, we will provide you with a complete refund or reprint the products for you as you choose.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-offer-a-quality-guarantee\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2653\"><h3 class=\"eael-accordion-tab-title\">Do you offer a quality guarantee?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2653\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"do-you-offer-a-quality-guarantee\"><p>Yes. We provide a 100% quality guarantee. If there are any quality issues caused by us, we will reprint or issue a refund.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-long-does-the-quality-guarantee-last-after-receiving-my-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2654\"><h3 class=\"eael-accordion-tab-title\">How long does the quality guarantee last after receiving my order?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2654\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-long-does-the-quality-guarantee-last-after-receiving-my-order\"><p>If there are any quality issues, please contact us within one month of receiving the mass-produced products.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"who-should-i-contact-if-i-have-an-issue-with-my-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2655\"><h3 class=\"eael-accordion-tab-title\">Who should I contact if I have an issue with my order?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2655\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"who-should-i-contact-if-i-have-an-issue-with-my-order\"><p>Please reach out to the sales representative who handled your order. If they do not respond, you may email us at sales@qinprinting.com, and we will resolve the issue as soon as possible.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451b24b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"451b24b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1443bb e-con-full faq-answer faq-order faqactive e-flex e-con e-child\" data-id=\"a1443bb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8da6772 elementor-widget elementor-widget-heading\" data-id=\"8da6772\" data-element_type=\"widget\" id=\"faq-compliance\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sustainability and Compliance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eea2d6 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"9eea2d6\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-9eea2d6\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"9eea2d6\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"can-you-provide-product-certifications-such-as-ce-or-cpc-certification\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1661\"><h3 class=\"eael-accordion-tab-title\">Can you provide product certifications, such as CE or CPC certification?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1661\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-you-provide-product-certifications-such-as-ce-or-cpc-certification\"><p>Yes. We can arrange for a third-party agency to issue CE or CPC certificates. However, you will need to cover the associated costs, which vary depending on the product.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-use-child-labor\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1662\"><h3 class=\"eael-accordion-tab-title\">Do you use child labor?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1662\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"do-you-use-child-labor\"><p data-start=\"0\" data-end=\"274\">No, QinPrinting does not use child labor. We adhere to ethical labor practices and comply with all international labor laws and regulations. Our production facilities follow strict guidelines to ensure fair wages, safe working conditions, and ethical employment standards.<\/p><p data-start=\"276\" data-end=\"431\" data-is-last-node=\"\" data-is-only-node=\"\">You are always welcome to visit our factory and see our operations firsthand. If you have any concerns about our manufacturing processes, <a href=\"\/contact-us\/\">feel free to ask<\/a>!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-you-use-sustainable-and-eco-friendly-materials\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1663\"><h3 class=\"eael-accordion-tab-title\">Do you use sustainable and eco-friendly materials?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-1663\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"do-you-use-sustainable-and-eco-friendly-materials\"><p>Yes. We offer FSC-certified and recycled paper stocks at your request and use biodegradable soy-based inks wherever possible.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c58871 e-flex e-con-boxed e-con e-parent\" data-id=\"6c58871\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecff324 elementor-widget elementor-widget-html\" data-id=\"ecff324\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.submenuli2 ul {\n    margin: 0 0 1.5em 0.5em;\n}\n\n.submenuli2 .elementor-toc__list-item {\n    margin-bottom: 1.5em;\n}\n\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cde5db elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5cde5db\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94efff2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94efff2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b679317\" data-id=\"b679317\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-919c956 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"919c956\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/quote\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Instant Quotes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b7bd8f2\" data-id=\"b7bd8f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f8d14d elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"4f8d14d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/printing-support\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Our Knowledge Base<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-e50b1e3\" data-id=\"e50b1e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd94bce elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"dd94bce\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.qinprinting.com\/sample-pack\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Order A Sample Book<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-62b458b\" data-id=\"62b458b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f96410 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"3f96410\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.qinprinting.com\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQs) Here, you can find answers to the most frequently asked questions about our products and services. If you don't find the answer you're looking for in the FAQs, please contact our team, and we'll do all we can to help. FAQ Table of Contents Order What is your minimum order quantity? [&hellip;]<\/p>\n","protected":false},"author":573,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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